Front of House Assistant

We are now looking for an enthusiastic, positive Front of House Intern to join our fantastic team as an Intern.

Being a key part of our family, all our team members are expected to:

  • Be open to Learning
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and One Another.

Key Responsibilities

  • Providing Information to hotel guests regarding tourist attraction, leisure activities etc
  • Assisting in hotel function preparations based on communication from Events & Operational team
  • Assisting in setting up restaurant for services such as breakfast, dinner and afternoon tea
  • Using the POS to take orders and charge guests
  • Serving guests at the bar whilst providing a strong level of customer service
  • Working positively and effectively with team members across all departments while delivering a positive experience for guests and enhancing language & communication skills
  • To undertake any other ad-hoc duties relevant to the post as and when required.
  • Ensure you are fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information to the guest whenever the possibility arises
  • To have a full working knowledge of the Company Rewards programme and its benefits, taking every opportunity to enrol new members.
  • Whenever possible, to anticipate guest needs, to be aware of all requests and to carry out these requests in a courteous and helpful manner.
  • Making sure work spaces are maintained to the hotel standards at all times
  • Welcoming and serving guests in Front of House outlets

Benefits (subject to individual requirements and location):

  • Discounted rates within hotel group throughout the world (in our branded hotels only)
  • Discounted rates to stay at any of our properties
  • Accommodation
  • Meals
  • Stipend between 450Euros – 1000Euros per month

We also have various roles available in Spain, Malta and East Africa – kindly register your details on and we will send you more details and organise a Skype meeting with you.